STAR - Survey of Tenants and Residents

STAR - Survey of Tenants and Residents

The STAR Survey of Tenants and Residents was previously carried out every two years to capture feedback from tenants about the services they receive from the housing service. 

We now use Tenant Satisfaction Measures (TSMs) to monitor and report on how we are doing. 

Below you will find the summary reports from previous STAR surveys, including a description of the methodology.