Access gates

You no longer need to queue to speak to a receptionist. You can check-in to any pre-booked activity using the access gates.

You can also use these when attending the centre for a swim or gym session. 

Our staff can show you how to use the gates and how to get the most from them. 

Mobile shortcut

You may notice ‘add to your home screen’ at the bottom of your screen. Click on this and a small icon, currently called GladstoneGo, will be set up just like an app on your device. This makes access to the website much easier in future.

Computer shortcut

We recommend that you save the Chesterfield Leisure page as a ‘bookmark’ and add it to your browser home screen. This will create an icon on your home screen for easier access in future.

You can still speak with a member of staff at either centre or call via telephone to speak to someone. You can use the same phone number as before:

• Queen's Park Sports Centre: 01246 345555
• Healthy Living Centre: 01246 345666

If you want to swim and pay every time you attend, you can simply visit reception as before.

If you want to make bookings, such as for a squash court or badminton court, you can do so through the new online booking system, Chesterfield Leisure.

You will be able to make your booking and pay for it using the system or, if you wish, you can pop into the centre and do this using the kiosks.

No changes will be made to the terms and conditions for both Annual Active Chesterfield members and Change4Life (Change for Life) members. If you book an activity, then you will need to make a payment for the activity at the time of booking.

Please note any pre-paid cancelled sessions will not be refunded or transferred.

Some of our members have fitness memberships with differing levels of access to our facilities.

All of our adult members now have the same access to:

• fitness studios and gym 
• swimming - access to general swimming as per the timetable
• fitness classes
• reduced racket sports (50% reduction)
• sauna and steam room
• casual climbing

The climbing and bouldering wall will be unaffected.

Visit Chesterfield Leisure to book, cancel, and pay for activities, view activities available, and change some of your personal details (such as your address if you move).

The site will ask you if you already have an account. Click ‘Login’ and then click ‘Forgot your password’ to set a new password. Once you have done this, your account will be live and you can book online.

• Bookings
• Membership sign up

If it looks like you have multiple accounts, please choose one account when registering.

Once the registering process is complete, please check that you have the correct subscription to activities when making a booking.

If you don’t, contact us via email or at reception and we will amend this.

All Debit Debits are collected by Chesterfield Borough Council. If you need to contact us regarding your Direct Debit payment, please include the customer reference as found on your Direct Debit instruction.

Payments are collected on the 1st of each month.

Should payments failed to be collected you will be contacted by the centres to inform you and to request payment is brought up to date as soon as possible.

To make changes to your Direct Debit such as change of bank details please contact us.