Responding to, and tackling, anti-social behaviour is a priority for all community safety partners in Derbyshire.

Responding to, and tackling, anti-social behaviour is a priority for all community safety partners in Derbyshire. Chesterfield Community Safety Partnership brings organisations together to enable us to bring to justice those causing anti-social behaviour and provide support for people affected by it. 

Chesterfield Community Safety Partnership always strives to provide a high level of service, but recognise that there may be times when, we don’t get it quite right and you may find a further review is needed.  This is where the Anti-Social Behaviour (ASB) Case Review comes in.

What is the Anti-social Behaviour (ASB) Case Review?

The ASB Case Review gives victims of anti-social behaviour the right to request a review of their case, if their concerns have not been dealt with, or acted upon, and organisations have been unable to resolve the serious persistent, or targeted, anti-social behaviour successfully. 

If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation. You can report anti-social behaviour to us here.

The aim of the ASB Case Review is to see whether anything else can be done and possibly find solutions that may not have been considered before. 

In Derbyshire, the ASB Case Review process is managed by the local council on behalf of the other organisations that will be involved in the review, such as the police, local health teams and housing providers.

When can I use the Anti-Social Behaviour Case Review?

You can use the ASB Case Review process if you have reported three or more related incidents of anti-social behaviour, within the last six months.

It doesn’t matter who the anti-social behaviour has been reported to (the council, the police or your landlord), please use the Anti-Social Behaviour Case Review application form on our website. 

You can apply for the Anti-Social Behaviour Case Review on behalf of someone else, but you must provide their consent, with the application form. 

A detailed explanation of the threshold for the ASB Case Review is contained within the guidance notes.

When should the Anti-Social Behaviour Case Review not be used?

If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation. You can report anti-social behaviour to us here. 

The ASB Case Review is not intended to be an alternative to the relevant organisation’s complaints procedure, which is designed to deal with complaints about individual officers, or services.   

The complaints procedure is appropriate for concerns such as:

• if staff have been rude or disrespectful to you
• if staff have given inaccurate or misleading information
• if staff have promised things, such as telephone calls or meetings, and have not delivered on these
• if the organisation has failed to follow their policy and/or procedure. 

If you have followed the relevant organisation’s complaints procedure and you are still dissatisfied, you will be given information about the Local Government and Social Care Ombudsman, the Housing Ombudsman Service or the Independent Office for Police Conduct. 

How do I use the Anti-Social Behaviour Case Review?

To request an ASB Case Review, you must complete the application form below.

ASB Case Review application form

(Word 19 KB)

If you require a hard copy of the ASB Case Review application form or need help completing the form, contact asb@chesterfield.gov.uk.

There are guidance notes to help you complete the application form.

What happens when I submit the Anti-Social Behaviour Case Review application form?

We will confirm receipt of a completed ASB Case Review application form, within five working days.

We will review the information you have provided, to determine whether your case meets the ASB Case Review threshold. If it does, the ASB Case Review will take place. This will involve agencies sharing information, such as with the police, housing, environmental health, social care and health providers, depending on the nature of the case. Find out how we use your information.

The ASB Case Review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem. We will inform you of the outcome and recommendations.

If you are not satisfied with the outcome of the Anti-Social Behaviour Case Review, you can lodge an appeal with the Office of the Police and Crime Commissioner for Derbyshire. For more information go to the Derbyshire PCC website. 

We welcome the opportunity to review cases of anti-social behaviour, but ASB Case Review applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious. 

Anti-Social Behaviour Case Review applications in Chesterfield

Anti-Social Case Reviews 2023/2024:

• number of ASB case review applications: 2
• number of applications that did not meet the threshold: 0
• number of ASB case reviews conducted: 2
• number of ASB case reviews where recommendations were made: 2
• number of ASB case review appeals received: 1