Contact benefit services
Customer Services - call 01246 345345 between 8.30am to 5pm, Monday to Friday
On The Move – call 01246 345700
Emergency repairs – call 01246 345000 during office hours and 01246 345041 for out of hours emergency repairs
Homelessness prevention - call 01246 345825 during office hours and 0808 169 2333 for out of hours enquiries
Derbyshire Discretionary Fund – for all enquiries call 01629 533399
There are several ways that you can get in touch with our Benefits service.
You can contact us securely online through My Chesterfield.
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By phone, text or fax
Phone: 01246 345484 or 01246 345507
Text: 07960 910264
24 hour automated payment line 0345 602 0214.
Customer Service Centre
Town Hall
Chesterfield
S40 1LP
Customer service centre opening times
Monday: 9am to 2pm
Tuesday: 9am to 2pm
Wednesday: 10am to 2pm
Thursday: 9am to 2pm
Friday: 9am to 2pm